Actionable Insights alerts are the results calculated according to the Actionable Insights Alert Rules. An alert is raised when a signal exceeds the threshold value for the KPI. For example, the number of out-of-stock items in a store exceeds the maximum value of 10.
For more information on how to set up Actionable Insights Alert Rules see How to: Set Up Alert Rules.
To calculate alerts
You can calculate alerts with a Scheduler Job or manually.
To calculate alerts with a Scheduler Job
- Click the
icon, enter Scheduler Job List, and select the relevant link. - Create a new Scheduler job by clicking the New action, or select an existing job.
- In the General FastTab, define the Job ID and Description.
- In the Object Setup FastTab, select Codeunit in the Object Type field and assign the Object No. with 10016606 (LSC ACI Alert Mgmt.).
- Go to the Schedule Details FastTab, define the date and time for when you would like the job to be executed. This includes Time Units, Time Between Check, Next Check Date, and Next Check Time.
- Based on the scheduled date, time, and frequency, the system will calculate the alerts for all KPIs according to their Alert Rules.
To calculate alerts manually
- Click the icon, enter Actionable Insights KPIs, and select the relevant link.
- Select an Actionable Insights KPI, and click the Calculate Alerts action.
- Alternatively, click the Manage - View action to open the relevant Actionable Insights KPI Card, and click the Calculate Alerts action.
- The system will calculate the alerts for the selected KPI according to its Alert Rules.
An alert will be created for a signal when its KPI Value fulfills the threshold as defined in the Alert Rule.
The Alert calculation is incremental where the system will check if an alert needs to be raised for the newly created signals. The system will pick up from the signal where the last alert calculation was performed.
To view the alerts
You can view calculated alerts from:
- The Actionable Insights Alerts page
- Click the icon, enter Actionable Insights Alerts, and select the relevant link.
- Click the Manage - View action to open the Actionable Insights Alert Card.
- The Action Hub's tiles in the Active Notifications or Notification Overview cues
- Click a relevant tile to open the My Actionable Insights Notifications page.
- Click the View - Alert Card action to open the Actionable Insights Alert Card.
Below is a detailed explanation of the Actionable Insights Alert Card.
General FastTab
| Field | Description |
|---|---|
| KPI Code | This field shows the code of the KPI to which the alert belongs. |
| Calc. Rule Code | This field shows the code of the Calculation Rule to which the Alert Rule is linked. |
| Alert Type | This field shows whether the type of the Alert Rule is Alert or Alert Group. |
| Code | This field shows the code of the Alert Rule or Alert Group from which the alert is created. |
| Description | This field shows the description of the Alert Rule or Alert Group. |
| Alert Group Operator | This field shows the logical operators AND and OR that can be used to logically join two or more Alert Rules into one Alert Group. |
| KPI Family Code | This field shows the code of the KPI Family to which the alert belongs. |
| KPI Group Code | This field shows the code of the KPI Group to which the alert belongs. |
| Signal Date | This field shows the date of the signal entry which caused the alert. |
| Signal Time | This field shows the time of the signal entry which caused the alert. |
| Signal Entry No. | This field shows the number of the signal entry which caused the alert. |
| Impact Score | This field shows the score that is calculated based on the Impact Score Base Value of the KPI and the Impact Score Modifier % of the Alert Rule or Alert Group. |
| Severity | This field shows the severity level associated with each alert and notification, used for prioritizing and managing notifications in the Action Hub. |
| Date Created | This field shows the date when the alert was created. |
| Time Created | This field shows the time when the alert was created. |
Alert Details FastTab
| Field | Description |
|---|---|
| Alert Rule Code | This field shows the code of the Alert Rule from which the alert is triggered. |
| KPI Field Label | This field shows the measured field of the alert. |
| KPI Value | This field shows the measured value of the alert. |
| Alert Rule Condition | This field shows the condition used to compare with the measured value of the alert. |
When an alert is created based on an Alert Group, all the Alert Rules assigned to the Alert Group with fulfilled conditions will be displayed in the Alert Details FastTab.
Signal Details FastTab
Item
| Field | Description |
|---|---|
| Division Code | This field shows the Division that the signal was created for. |
| Item Category Code | This field shows the Item Category that the signal was created for. |
| Retail Product Code | This field shows the Retail Product Group that the signal was created for. |
| Item No. | This field shows the Item that the signal was created for. |
Store
| Field | Description |
|---|---|
| Store No. | This field shows the Store that the signal was created for. |
| Location Code | This field shows the Location that the signal was created for. |
| POS Terminal No. | This field shows the POS terminal that the signal was created for. |
| Staff ID | This field shows the Staff ID that the signal was created for. |
Other
| Field | Description |
|---|---|
| Vendor No. | This field shows the Vendor that the signal was created for. |
| Customer No. | This field shows the Customer that the signal was created for. |
Other dimensions are also available depending on the KPI.
Note: The Signal Details FastTab and fields are only visible if the KPI on which the Alert is based offers one or more data group or filter options. See How to: View and Set Up KPIs
Tip: The Go to Data Source action lets you explore the data behind the KPI calculations.
See also
How to: Calculate Notifications