Quick Service Orders and the KDS
The Hospitality POS and the KDS system are two systems that work together. Orders are sent from the Hospitality POS to the KDS system and then orders' statuses are sent from KDS to the Hospitality POS.
Order items sent to KDS when added
For quick service, you can let the system send items to the KDS system in two ways:
- The items of the order are automatically sent to KDS on paying.
- The items of the order are automatically sent to KDS when they are added to the order.
The order process involves:
- Creating an order in Hospitality POS.
- Adding items to the POS.
- The system sending the order to KDS, either on paying or after adding each item.
- Paying for the order.
- Working on the order.
- The system updating the order’s status in the Hospitality POS.
- Viewing the order's status in Hospitality POS or on the customer display.
- Serving the order to the customer when ready.
Order sent to KDS on paying
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Order items sent to KDS when added
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